Social design for robots and smart machines – Interview with Carla Diana

Carla Diana is a designer, author, and educator who explores the design of future technologies. She serves as Head of Design for Diligent Robotics. She has designed a range of products and she has written a book on smart machine design concepts. We spoke about machine design and her research. My Robot Gets Me: How Social Design Can Make New Products More Human (Harvard Business Review Press, 2021)

 

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